You can call our box office at (707) 350-9446 or email us at firstname.lastname@example.org to exchange your tickets. Please try and exchange tickets no later than 4 hours before curtain on your original performance date.
Will Call is only available for season members. Single ticket buyers will use the print-at-home/mobile ticket option when purchasing tickets on Audience View. We cannot print your tickets at the box office, so if you need assistance, please look for the Front of House Manager and they can get you seated.
To not disrupt the performance, audience members who arrive after the performance has begun will be taken to the last rows of the theater until the first piece is over. During intermission, you may go to your original seat assignments.
There are no refunds for anything other than a medical reason such as testing positive for COVID-19 where you cannot attend your chosen performance for the sake of public safety. To refund your ticket, please call us at (707) 350-9446 or email us at email@example.com.